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Teams switcher enables seamless switching between multiple teams directly within the mobile app. The correct team context is reflected across key features like badge scanning, team dashboards, and contact exports - ensuring all interactions happen under the right team.
Why it matters:
When a user belongs to more than one team, being locked into a default team can lead to scanning errors, mismatched access levels, and confusion, especially with features like Tiered Lead Retrieval, where different teams may have different entitlements.
What’s included:
✅ Team selection on first login
If more than one team is associated with the user, a team picker appears immediately after login to set the active team.
✅ Team switcher in the "More" screen
A dedicated switcher surfaces all associated teams. Selecting a team updates the app context accordingly, ensuring accurate feature access and interaction tracking.
Impact:
- Prevents scanning and access issues tied to the wrong team
- Supports sponsor reps and exhibitors working across multiple brands
- Reflects accurate entitlements and lead capture based on team-level settings