Participant Concierge Agent

A personalized AI assistant built into the event App experience, designed to help attendees navigate, connect, and take action.

What it does:

• Answers both general event questions (like session times or venue info) and personalized queries (like “Where is my next meeting?”).
• Handles simple actions like joining sessions or creating meetings directly from chat.
• Works securely per event and per user, ensuring attendees only see what’s relevant to them.
• Available across Web, Mobile, Widgets, with plans to expand to channels like WhatsApp, SMS, and Email.

Why it matters:

With reduced support queries towards the organizers, participant’s experience smoother, more intuitive, and far more efficient, maximising their engagement.