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Offline Badge Scans Improvements
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Offline Badge Scans Improvements

Timeframe
Released
Expected release date
Q1 2025
Platform
Grip EngageMobile app
Grip feature sets
Badge scanning
Event set up
Available
As standard
Product strategy
Participant networking

What's new?

We're introducing enhancements to Badge Scanning to ensure a more reliable, transparent, and efficient experience, even in low-connectivity environments. These updates optimize scan syncing and prevent data loss when scanning badges offline.

Key Enhancements:

  • Optimized API requests for badge scans:
    • Improved backend sync to reduce failed scan attempts in low-connectivity areas.
    • More efficient processing ensures scans are queued and processed when connectivity is restored.
  • Connectivity status display on QR scanner:
    • Users will now see real-time connectivity status while scanning badges.
    • Clear indicators show when scans have been successfully captured or are pending due to network issues.
  • Offline badge scan list:
    • Scans made offline are now stored locally and synced automatically once connectivity is restored.
    • Ensures no scans are lost, improving lead qualification reliability.

Why You'll Love It

  • More reliable badge scanning: No more lost scans in low-connectivity environments—scans sync automatically when back online.
  • Greater transparency: Users can instantly see their connectivity status and whether a scan has been successfully recorded.
  • Improved lead management: Offline scan storage ensures all badge scans contribute to post-event engagement and follow-ups.

These updates ensure seamless badge scanning and data capture, giving users full confidence in their event interactions, regardless of connectivity conditions.

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