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MustMeet Availability Controls
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MustMeet Availability Controls

Timeframe
Released
Expected release date
Q2 2025
Platform
Grip EngageOrganizer dashboard
Grip feature sets
MustMeet / Hosted Buyer
Event set up
MustMeet
Available
As standard
Product strategy

What’s new?

We’re giving event organizers more control over how MustMeet availability changes are handled—preventing unexpected schedule disruptions and saving valuable time on manual clean-up.

A new setting in the MustMeet dashboard allows organizers to decide what should happen when a participant updates their availability after initial meeting schedules have been set. No more silent unbooking, no more guesswork.

Why it matters

In many events, participants start blocking out time to protect their MustMeet schedule—but the system currently treats that as a conflict and silently unbooks their meetings during a data reload. The result? Lost meetings and lots of manual recovery work.

With the new MustMeet Availability Controls, organizers are able to choose how the system reacts when availability changes are detected—ensuring important meetings aren’t lost without warning and that organizers stay in control.

How it works:

When reloading data in the MustMeet tool (H2H), the system will checks the new availability setting and follow one of three paths:

  1. Inform and cancel import (new default)
  2. If any availability changes are detected, the import stops, and a list of affected users is shown. Organizers can then review calendars or change the setting before trying again.

  3. Continue and remove conflicting meetings
  4. The system will proceed and remove any meetings that now conflict with updated availability—same as current behavior. Useful when you're rescheduling the full event.

  5. Continue and ignore new availability
  6. The system will continue as-is, keeping the original availability from the first import. This protects pre-scheduled MustMeet meetings, even if attendees later block out times. Ideal for events running MustMeet alongside open networking.

The first import will always proceed normally. These settings apply to second and subsequent imports.

Why you’ll love it?

✅ Protect curated meetings from accidental cancellation

✅ Stay informed when attendee availability changes

✅ Choose your workflow—from full control to full flexibility

✅ Save time with fewer surprises and less manual rebooking

These controls put you in the driver’s seat, helping you preserve the integrity of your MustMeet schedules while giving attendees the flexibility they need.

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