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Managing translated data just got easier. We're upgrading how incoming registration data maps to your custom field values - making sure that what you’ve set up in the dashboard is automatically recognized and matched, even across multiple languages.
What needed fixing?
When registration data is sent to Grip, it’s stored exactly as received. If custom field values don’t exactly match the ones in your dashboard - or if they’re in a different language - they’re saved but hidden from the event. This often leads to:
- Hidden or missing profile data
- Frustrated organizers trying to manually clean things up
- Headaches for multi-language events
Even when translated values exist in the dashboard, they’re not recognized unless perfectly matched, making international event setups more time-consuming than they should be.
What’s changing?
We’re bringing smart custom field matching, already used in the dashboard CSV uploader - directly into the registration pipeline. The system will now:
✅ Check incoming values against your dashboard’s existing translations
✅ Match them based on any available language, starting with English by default
✅ Automatically assign the correct field value, reducing mismatches
This will apply across all registration sources, including Native Integrations, meaning no extra effort for you.
Why you’ll love it
- 🌍 Multi-language friendly: Organize events in any language without the stress of perfect manual matching
- ⏱ Time saved on integrations: Teams only need to map one value - no need to duplicate translations
- 🧠 Smarter automation: Let the system do the matching for you, with fewer hidden fields or missing data
Available Soon Across All Registration Sources
This update lays the groundwork for more seamless multi-language support, reducing manual fixes and improving the data accuracy your event relies on.
Want to learn more? Reach out to your account manager or contact support@grip.events.