Manage your emails more effectively with new logs in the dashboard

Have you ever worried about whether a specific event participant has received a particular email? Or perhaps you’re wondering which email addresses are incorrect, causing mail not to be delivered.

The new email logs page helps you dive deep into the email data at your event, helping you to troubleshoot or simply manage unsubscribes.

This page allows event organizers to directly query logs from our email system, showing them all the ‘events’ that have taken place for each email. For example, you can see who received an email, along with whether they’ve opened it or clicked on a link within, as well as seeing who has unsubscribed or which emails have bounced back for which email addresses.

For the emails that have bounced, or where a link has been clicked, you will see further details to explain why, and which URL was clicked.

You will also be able to export these logs into a spreadsheet, allowing you to store the logs to view later.

This feature gives you unprecedented access to your email results