Grip Link & Branding Whitelabeling

What’s new?

We’re introducing an enhanced whitelabeling option, allowing resellers and event organizers to customize their platform experience by removing Grip branding and configuring custom support links. This includes:

• Custom Support Links (included as standard in all contracts):
• Event organizers can now customize key URLs, including:
• Contact Us (Web & Mobile)
• Acceptable Use Policy (Mobile)
• Custom privacy policy and terms links will remain configurable at both the App and Event level.
• Full Whitelabeling (paid add-on):
• Clients can purchase the option to remove Grip branding across:
• "About Grip" (Web)
• "About This Solution" (Mobile)
• This add-on provides a fully branded experience for clients who resell Grip’s services or want a more customized look for their event platform. Disclaimer: This feature will first be available only on Web for some time, before Mobile catches up. Now, this feature is only available on Web.

Why This Matters

Grip’s platform is widely used by resellers who offer event solutions under their own contracts. This update allows them to fully brand and customize the experience for their customers. Additionally, all event organizers benefit from greater flexibility in setting up custom support links, improving attendee access to the right resources.