We’ve redesigned the Email Management experience in Grip Manage to make sending attendee communications faster, clearer, and more powerful.
With a cleaner interface, improved templates, and better targeting tools, organizers can now create, manage, and track emails with confidence - all in one place.
💡 Why You’ll Love It
Email is one of the most important ways you connect with attendees (but until now, managing templates could feel confusing).
Finding the right template, understanding which ones were usable, and configuring variables often meant extra work or support questions.
The new experience removes that friction, giving you a streamlined, intuitive setup that helps you send the right message to the right audience - faster.
🚀 What’s Included
🗂️ Cleaner, Organized Interface
A redesigned email admin section makes templates easier to find, manage, and configure.
🧹 Smarter Template Library
Remove outdated or unusable templates and replace them with modern, generic templates that work for any event.
🗑️ Template Deletion
Full control to delete templates you no longer need and keep your workspace tidy.
🔤 Improved Merge Variables
More flexible variables for personalization — so every email feels relevant and tailored.
📊 Email Tracking & Insights
See delivery, open, and bounce rates at a glance to measure performance and optimize your communication strategy.
🎯 Better Segmentation
Target emails more precisely using attributes and ticket types, ensuring messages reach the right audience every time.
🎯 Why It Matters
✅ Spend less time managing templates
✅ Send more personalized, targeted emails
✅ Improve clarity and reduce mistakes
✅ Track performance and optimize results
✅ Deliver a more professional attendee experience
These improvements turn email management from a basic sending tool into a powerful communication hub, helping you engage attendees more effectively and drive better outcomes for every event.
